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What is MaxLife
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About AIA
In 2021, AIA Australia paid over $2.1 billion in claims.
How to make a claim
We understand that making a claim can be a difficult and emotional time and we are here to ensure that you get the assistance you need to make the process as straightforward as possible.
In the event of a claim, follow these simple steps.
Contact us to get a claim form
Phone 1800 660 137 1800 660 137 or email claims@maxlifeinsure.com.au
Mail your completed claims form
Claims Team, MaxLife Customer Service
PO Box 6143
Melbourne VIC 3004
Your claim is processed
To process the claim we may need additional information. We may ask for medical documents or other information, for which the person making the claim may need to pay.
Once we've received all the relevant information and the claim has been approved the benefit will be paid to you.
Contact us
If you have any questions regarding MaxLife Insurance, please contact the MaxLife Customer Service team.
Call us 1800 660 1371800 660 137
9am - 5pm Mon - Fri
Write to us MaxLife Customer Service,
PO Box 6143,
Melbourne VIC 3004