We’re committed to making a potentially stressful time as smooth as
possible. Our experienced claims team is committed to ensuring that every
claim that should be paid, is paid. In 2015, we paid out over $170 million in
retail claims – that’s over $650,000 every working day.
Making a claim can be a difficult and emotional time, so we make the
process as easy as possible.
WHEN YOU NEED TO MAKE A CLAIM,
PLEASE FOLLOW THESE SIMPLE STEPS:
CONTACT US TO GET A CLAIM FORM:1800 660 137
MAIL YOUR COMPLETED CLAIMS FORMS TO:Claims Team
MaxLife Customer Service
PO Box 6143
Melbourne, VIC 3004
To process the claim we may need additional information. We may ask for
medical documents or other information, for which the person making the
claim may need to pay.
Once we’ve received all the relevant information and the claim has been
approved the benefit will be paid.